Complain about a claims company

Business: Funding Debt

You need to contact your claims company or the Claims Management Regulator to make a complaint.

Ask your claims company for a copy of their complaints procedure or check their website. This should tell you how to complain and how they will deal with it.

If your claims company doesnÂt respond to your complaint in 8 weeks or if you’re unhappy with their response, you should contact the Claims Management Regulator helpline.

Claims Management Regulator helpline
0333 200 0110
Monday to Thursday, 9am to 5pm
Friday, 9am to 4:30pm
Find out about call charges

Claims Management Regulation Unit

Monitoring and Compliance Office

57-60 High Street

Burton on Trent

Staffordshire

DE14 1JS

Contact your claims company or the Claims Management Regulator by phone or post to make a complaint

<p> </p> <p>Complete the short form below to contact our specialist advisors.<br /> <div id="vfb-form-8" class="visual-form-builder-container"><form id="modal-contact-overlay-8" class="visual-form-builder vfb-form-8 " method="post" enctype="multipart/form-data"> <input type="hidden" name="form_id" value="8" /><fieldset class="vfb-fieldset vfb-fieldset-1 120 " id="item-vfb-120"> <ul class="vfb-section vfb-section-1"><li class="vfb-item vfb-item-instructions " id="item-vfb-245"><label class="vfb-desc"> </label></li><li class="vfb-item vfb-item-text " id="item-vfb-124"><label for="vfb-124" class="vfb-desc">Name <span class="vfb-required-asterisk">*</span></label><input type="text" name="vfb-124" id="vfb-124" value="" class="vfb-text vfb-medium required " /></li><li class="vfb-item vfb-item-text " id="item-vfb-125"><label for="vfb-125" class="vfb-desc">Telephone </label><input type="text" name="vfb-125" id="vfb-125" value="" class="vfb-text vfb-medium " /></li><li class="vfb-item 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Complain about a claims company

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