Contact DVLA

Find the right number, email or postal address to contact the DVLA

    There are different contact details for DVLA depending on your enquiry.

    Check the driving section first to see if your question is answered there.

    Registration and tax

    Use the email service to contact DVLA about car tax and tax discs, SORN and vehicle registration.

    Contact DVLA if you’ve applied for a tax disc and it hasn’t arrived – you’ll need your reference number.

    Vehicle Registration and Tax enquiries
    Telephone: 0300 790 6802
    Fax: 0300 123 0798
    Textphone: 18001 0300 123 1279
    Lines open:
    Monday to Friday, 8am to 7pm
    Saturday, 8am to 2pm
    Find out about call charges

    Or write to:

    Vehicle Customer Services

    DVLA

    Swansea

    SA99 1AR

    This is only a postal address – you can’t get services over the counter at DVLA Swansea.

    Driver Check Service

    Hire car companies can contact the Driver Check Service to check the licence of someone hiring a car. The driver must give their permission for the check.

    Driver Check Service
    09061 393 837
    Find out about call charges

    Driving and medical issues

    Use the email service to contact DVLA about driving and medical issues.

    Drivers Medical Enquiries
    Telephone: 0300 790 6806
    Fax: 0845 850 0095
    Lines open: Monday to Friday, 8am to 5:30pm
    Saturday, 8am to 1pm
    Find out about call charges

    Or write to:

    Drivers Medical Enquiries

    DVLA

    Swansea

    SA99 1TU

    This is only a postal address – you can’t get services over the counter at DVLA Swansea.

    General information

    Use the email service to contact DVLA.

    Driver Licensing Enquiries
    Telephone: 0300 790 6801
    Fax: 0300 123 0784
    Textphone: 18001 0300 123 1278
    Fax from outside the UK: +44 (0)1792 786 369
    Lines open: Monday to Friday, 8am to 7pm
    Saturday, 8am to 2pm
    Find out about call charges

    Or write to:

    Drivers Customer Services

    Correspondence Team

    DVLA

    Swansea

    SA6 7JL

    This is only a postal address – you can’t get services over the counter at DVLA Swansea.

    Complaints

    Read the complaints procedure if you’re unhappy with the service provided by DVLA.