Contact the Child Benefit Office
Contact the Child Benefit Office by phone or by post – you may also be able to send your enquiry to them online.
Online
You can do the following online:
- report a change of circumstance – eg your child has turned 16, change an address or bank account
- get your Child Benefit number
- make a general enquiry
Child Benefit Helpline
The Child Benefit Helpline can only discuss a claim with the person named on the claim form. A partner or someone else can get general advice but they must be Âauthorised to discuss a claim with the helpline.
Telephone: 0300 200 3100
Textphone: 0300 200 3103
Calling from abroad: +44 (0)161 210 3086
Monday to Friday, 8am to 8pm
Saturday, 8am to 4pm
Find out about call charges
Child Benefit Office
Child Benefit Office
PO Box 1
Newcastle Upon Tyne
NE88 1AA