Contact the Child Benefit Office

    Contact the Child Benefit Office by phone or by post – you may also be able to send your enquiry to them online.

    Online

    You can do the following online:

    Child Benefit Helpline

    The Child Benefit Helpline can only discuss a claim with the person named on the claim form. A partner or someone else can get general advice but they must be ‘authorised’ to discuss a claim with the helpline.

    Telephone: 0300 200 3100
    Textphone: 0300 200 3103
    Calling from abroad: +44 (0)161 210 3086
    Monday to Friday, 8am to 8pm
    Saturday, 8am to 4pm
    Find out about call charges

    Child Benefit Office

    Child Benefit Office

    PO Box 1

    Newcastle Upon Tyne

    NE88 1AA