Contact the Pension Service

    The Pension Service helps with State Pension eligibility, claims and payments.

    You can claim online to get your State Pension paid directly into your bank account when you’re within 4 months of your State Pension age.

    Claiming your State Pension for the first time
    Telephone: 0800 731 7898
    Textphone: 0800 731 7339
    Monday to Friday, 8am to 6pm (except public holidays)
    Find out about call charges

    Change of circumstances

    Call the State Pension enquiries line to report a change, eg your address, spouse or partner, or bank account details.

    State Pension enquiries
    Telephone: 0845 606 0265
    Textphone: 0845 606 0285
    Monday to Friday, 8am to 6pm
    Find out about call charges

    Contact the International Pension Centre if you’re abroad and have a state pension enquiry.

    You can also make a complaint about the Pension Service.

    Write to the Pension Service

    You’ll need to find your local pension centre if you want to write to the Pension Service. You can also get the phone number. You’ll need to have your postcode.

    State Pension statements

    Contact the Future Pension Centre for a State Pension statement.

    You can get independent advice from Citizens Advice.