Flooding from roads and public drains

Your local council is responsible for dealing with road flooding and flooding from public drains.

Sewers

Report a blocked sewer or sewage flooding to your water and sewerage company.

Private drains

Private drains are the responsibility of the homeowner/occupier. Your local water company or drainage contractors will fix the damage for a fee.

Flooding from a burst water main

Report flooding from a burst water main to your water and sewerage company.

Flooding from a river and the sea

Call the Environment Agency Incident Hotline to report flooding from a river and the sea.

Flooding from the ground

Contact your local council to report flooding from the ground in your area.

Flooding in your home

Any flood damage in a home is the responsibility of the homeowner or occupier.